Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
INFORMATION COLLECTION AND USE
Smailex can collect information from its users at several different points on this website. We may collect and process the following information about you:
We can collect information about your computer, including but not limited where available your IP address, operating system, browser type, referring URLs, page views and access times (hereinafter - "IP Details"). We utilize such information for system administration, to analyze trends, track user's movements and to report aggregate information to our advertisers and partners. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we might obtain information about your general internet usage by using a "cookie" file which is stored on the hard drive of your computer. A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit.
We may collect and process the following data ("Personal Information") about you:
- Your / Company name
- Email address
- Telephone number
- Contact information
- Billing information
Information about third parties, such as references or contacts, that you provide to us if you have their express written consent to do so. Where you choose to register to use our website, we will collect certain personal information provided by you which may include your user ID, password, name and email address. Additional information may be requested in future to improve the level of service we can provide you, and to allow access to additional Smailex services.
We collect any information that you provide by filling in forms on our website. This includes information provided by you if subscribing to our newsletter, posting material, searching for or saving travel options or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us and when you report a problem with our site. If you contact us, we may keep a record of that correspondence.
We may also collect behavioral information regarding how you use our site and mobile applications, the areas of our site that you visit, what services you access, and information about your computer hardware and software including your IP address, geolocation, browser and operating system type, domain names, access times and referring Web site addresses. This information is necessary for analyzing the use of resources, troubleshooting problems, preventing fraud, and improving our services.
We do not collect sensitive personal data or information of users like password of your e mail account; password of your Smailex account (as it automatically get saved in the Smailex server when you create an account or register with Smailex and not authorized by Smailex for access unless desired under any legal obligation); financial information such as Bank Account details or Credit Card or Debit Card or other payment related details; physical and mental or other health conditions or medical records and history; Biometric information such as finger prints, voice & facial patterns and DNA any other sensitive information which is confidential or sensitive by its nature.
We may obtain information relating to your geographical location ("Location Data") where you use any Smailex application on a mobile phone or other electronic device. We will use such Location Data only for the purpose of identifying which carriers operate in your area.
USE OF INFORMATION
We will use your IP Details, Cookies and Personal Information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
DISCLOSURE OF YOUR INFORMATION
We may disclose your Information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in the laws of the Province of Texas, USA.
Where we direct you to websites of third party shipping and postage carriers/companies for you to order shipping and postage, we may use your Information to auto-fill selected details within the third party companies website in order to make the ordering process easier and more efficient for you.
We may also use your Information (excluding Location Data), or permit selected third parties to use your Information (excluding Location Data), to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email or telephone.
All Information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share this password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your Information, we will use strict procedures and security features to try to prevent unauthorized access.
At present we have partnership agreements with a number of organizations, some of which are non-US based. Therefore, to process your requests, we may transfer your Information to our partners based in other countries. By using our website you give your consent to this transfer of your Information.
LINKS TO THIRD PARTY WEBSITES
In order to provide you with a useful social experience when using Smailex, we may give you the option to export information from Smailex to third party applications and websites, including social networking sites such as Facebook or Twitter. Please be aware when doing so that you may disclose your information to individuals or organizations responsible for operating and maintaining such third party applications and sites and your information may be accessible by others visiting or using those applications or sites. We do not own or operate the applications or websites that you connect with and you should review the privacy policies of such websites to make sure you are comfortable with the ways in which they use the information you share with them.
You have the right to access personal data which you have submitted through the site. Where you are a user of our sign-in service, you can manage or remove your information from our database by accessing your profile on the site. By signing in to your Account you will have the option to manage your personal profile and preferences. The management system allows you to update or delete your information from our database. We also allow you to subscribe or unsubscribe to / from any of the email updates you have requested form the site.
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us by clicking here.