PRIVACY POLICY

The smailex.com website (the "Service", or “website”) is owned by Smailex LLC, a company incorporated under the laws of the Province of Texas, USA ("Smailex ", "we" or "us"). We respect Internet privacy and urge you to treat it as a very serious matter. This Privacy Policy was elaborated so that our website users ("you") will apperceive what Personal Information is being gathered about you, how that information being used, and with whom it is being transferred.

This Privacy Policy adjusted these issues as well as additional privacy-related issues that we believe may be of interest to you. This Privacy Policy does not apply to the collection of information by our affiliates and does not govern our collection of information through any websites other than the website.

Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

CONSENT

By using our website, you agree to the collection and use of your IP Details, Personal Information and location data in accordance with this policy. Smailex may amend this Privacy Policy at any time at its own discretion. If these terms and conditions are amended, Smailex shall place the new version of Privacy Policy on this site.

INFORMATION COLLECTION AND USE

Smailex can collect information from its users at several different points on this website. We may collect and process the following information about you:

IP DETAILS

We can collect information about your computer, including but not limited where available your IP address, operating system, browser type, referring URLs, page views and access times (hereinafter - "IP Details"). We utilize such information for system administration, to analyze trends, track user's movements and to report aggregate information to our advertisers and partners. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

COOKIES

For the same reason, we might obtain information about your general internet usage by using a "cookie" file which is stored on the hard drive of your computer. A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit.

We use cookies to make your use of our website easier. Usage of a cookie is in no way linked to any personally identifiable information while on our website. For instance, by allowing a cookie from our website, you would not have to set your currency or language preferences each time you used our website, thereby saving time while on our website. As such, cookies allow you to get the most out of our website. In addition, as the cookie is stored on your computer, the data gathered by the cookie remains under your control. Please note that disabling cookies may prevent you from accessing some features of this and other websites. We therefore recommend you permit the use of cookies when using our website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We also use Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at:http://www.google.com/privacypolicy.html We publish Google Adsense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behavior across the web using cookies. You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at: http://www.google.com/ads/preferences/. You can opt-out of the Adsense partner network cookie at: http://www.google.com/privacy_ads.htmlHowever, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin

PERSONAL INFORMATION

We may collect and process the following data ("Personal Information") about you:

  • Your / Company name
  • Address
  • Email address
  • Telephone number
  • Contact information
  • Billing information

Information about third parties, such as references or contacts, that you provide to us if you have their express written consent to do so. Where you choose to register to use our website, we will collect certain personal information provided by you which may include your user ID, password, name and email address. Additional information may be requested in future to improve the level of service we can provide you, and to allow access to additional Smailex services.

We collect any information that you provide by filling in forms on our website. This includes information provided by you if subscribing to our newsletter, posting material, searching for or saving travel options or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us and when you report a problem with our site. If you contact us, we may keep a record of that correspondence.

We may also collect behavioral information regarding how you use our site and mobile applications, the areas of our site that you visit, what services you access, and information about your computer hardware and software including your IP address, geolocation, browser and operating system type, domain names, access times and referring Web site addresses. This information is necessary for analyzing the use of resources, troubleshooting problems, preventing fraud, and improving our services.

We do not collect sensitive personal data or information of users like password of your e mail account; password of your Smailex account (as it automatically get saved in the  Smailex server  when you create an account or register with Smailex and not authorized by  Smailex for access unless desired under any legal obligation); financial information such as Bank Account details or Credit Card or Debit Card or other payment related details; physical and mental or other health conditions or medical records and history; Biometric information such as finger prints, voice & facial patterns and DNA any other sensitive information which is confidential or sensitive by its nature.

LOCATION DATA

We may obtain information relating to your geographical location ("Location Data") where you use any Smailex application on a mobile phone or other electronic device. We will use such Location Data only for the purpose of identifying which carriers operate in your area.

USE OF INFORMATION

We will use your IP Details, Cookies and Personal Information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

We will not sell, share, or provide your IP Details, Cookies, Personal Information and Location Data (together, your "Information") to others other than in accordance with this Privacy Policy or where we are required to do so by law.

DISCLOSURE OF YOUR INFORMATION

We may disclose your Information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in the laws of the Province of Texas, USA.

Notwithstanding any other provision in this Privacy Policy, we reserve the right to disclose your Personal Information if we believe we are required to do so (a) by law; (b) to comply with court orders or subpoenas; (c) in cooperation with a law enforcement or government request; (d) where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud or situations involving potential threats to the physical safety of any person; (e) to enforce our Terms of Service located at www.smailex.com/terms; (f) as necessary to render or conduct a legitimate business activity related to a service we provide; (g) to protect our operations or those of our affiliates; (h) to permit us to pursue available remedies or limit the damages that we may sustain; or (i) to comply with legal or regulatory obligations.

Where we direct you to websites of third party shipping and postage carriers/companies for you to order shipping and postage, we may use your Information to auto-fill selected details within the third party companies website in order to make the ordering process easier and more efficient for you.

We may also use your Information (excluding Location Data), or permit selected third parties to use your Information (excluding Location Data), to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email or telephone.

DATA STORAGE

All Information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share this password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your Information, we will use strict procedures and security features to try to prevent unauthorized access.

At present we have partnership agreements with a number of organizations, some of which are non-US based. Therefore, to process your requests, we may transfer your Information to our partners based in other countries. By using our website you give your consent to this transfer of your Information.

LINKS TO THIRD PARTY WEBSITES

This website may contain links to other sites. In particular this website may direct you to the websites of third party carrier companies for you to order shipping and postage. In order to order shipping and postage, you will provide personal data to such carriers. Your data will be stored and processed in whole or in part USA and worldwide. The information we gather on Smailex.com may be shared with the Shippers / Carriers / affiliated companies on a worldwide basis in order to deliver the services we offer to Shippers / Carriers in order to undertake analysis of our database such as aggregate profiling of our registered users. Please be aware that we are not responsible for the privacy practices of such other sites. When you leave our site, we recommend you to review the privacy statements/policies of each and every website that collects personal data from you of those other Web sites so you can understand how they collect, use and share your information. This Privacy Policy applies solely to information collected by us via this website.

SHARING INFORMATION

In order to provide you with a useful social experience when using Smailex, we may give you the option to export information from Smailex to third party applications and websites, including social networking sites such as Facebook or Twitter. Please be aware when doing so that you may disclose your information to individuals or organizations responsible for operating and maintaining such third party applications and sites and your information may be accessible by others visiting or using those applications or sites. We do not own or operate the applications or websites that you connect with and you should review the privacy policies of such websites to make sure you are comfortable with the ways in which they use the information you share with them.

When you connect to our website from a third party application, social networking or other site then you consent to the collection by us of your information as stored with that other third party. This information may be used by us to enhance your use of our website. When we do obtain information about you from these third parties, we will process the information in accordance with our own privacy policy.

YOUR RIGHTS

You have the right to access personal data which you have submitted through the site. Where you are a user of our sign-in service, you can manage or remove your information from our database by accessing your profile on the site. By signing in to your Account you will have the option to manage your personal profile and preferences. The management system allows you to update or delete your information from our database. We also allow you to subscribe or unsubscribe to / from any of the email updates you have requested form the site.

You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us by clicking here.

CONTACT INFORMATION

If, at any time, you have questions or concerns about this Privacy Policy, please feel free to  contact us online by clicking here.